
Sometimes Windows 11 shows No Internet even though your computer is connected to Wi-Fi. You may see the Wi-Fi icon showing a connection, but websites and apps may still not work properly.
The Wi-Fi Connected but No Internet on Windows 11 problem can happen because of a temporary network issue, incorrect IP or DNS settings, a Wi-Fi driver problem, or an issue with your router or internet connection.
In this guide, we’ll show you how to fix this issue. We’ll start with simple checks and then move on to network settings, network reset, drivers, and other possible fixes.
Check If the Internet Actually Works
Before changing any Windows settings, first check whether your internet connection is working.
Open a web browser and try visiting a few different websites. If none of them load, check another phone or computer connected to the same Wi-Fi network.
- Other devices also have no internet: The problem may be with your router, modem, or internet service provider.
- Other devices work normally: The issue is likely limited to your Windows 11 PC.
- Only one website is not working: The problem may be with that website rather than your internet connection.
You can also use the Get Help app in Windows 11 to run Microsoft’s network troubleshooting steps. Search for network or internet connection troubleshooting and follow the recommended instructions.
This quick check helps you determine whether the problem is with your PC, Wi-Fi network, or internet connection.
Restart Your Router and Windows 11 PC
A simple restart can fix temporary network problems and refresh the connection between your PC, router, and internet service provider.
First, restart your router:
- Turn off your router or modem.
- Wait for at least 30 seconds.
- Turn it back on and wait until the internet and Wi-Fi lights return to normal.
- On your Windows 11 PC, reconnect to your Wi-Fi network.
If the problem continues, restart your Windows 11 PC and check the internet connection again.
If the connection is still not working, continue with the next troubleshooting steps.
Forget and Reconnect to Wi-Fi
If Windows 11 is connected to Wi-Fi but still shows No Internet, forgetting the network and reconnecting can sometimes resolve the problem.
Follow These Steps
- Press Windows + I to open Settings.
- Go to Network & internet > Wi-Fi.
- Select Manage known networks.
- Find your Wi-Fi network and click Forget.
- Go back to the Wi-Fi settings and select your network.
- Enter your Wi-Fi password and connect again.
Once connected, open a browser and try visiting a few websites.
If reconnecting to Wi-Fi doesn’t fix the problem, check your IP address and DNS settings.
Check IP Address and DNS Settings
Windows PC needs a valid IP address, gateway, and DNS server to access the internet. If these settings are incorrect, your PC may connect to Wi-Fi but still show No Internet.
Check Your IP Address
- Press Windows + R.
- Type
cmdand press Enter. - Run this command: ipconfig /all
- Find your Wi-Fi adapter and check the IPv4 Address, Default Gateway, and DNS information.
If your PC has an address starting with 169.254.x.x, Windows may not have received a proper IP address from the router.
Check DNS Settings
DNS converts website names such as google.com into IP addresses. If DNS is not working properly, your Wi-Fi may remain connected while websites fail to open.
For most home networks, Windows can obtain the IP address and DNS server automatically. However, if your IP address and gateway look correct but websites still do not open, you can try using a different DNS server.
For example, you can use:
- Google DNS: 8.8.8.8 and 8.8.4.4
- Cloudflare DNS: 1.1.1.1 and 1.0.0.1
You can change these settings from Settings > Network & internet > Wi-Fi > your connected network > DNS server assignment. Select Edit, choose Manual, turn on IPv4, and enter your preferred DNS addresses.
Test the Connection to Your Router
You can also check whether your PC can communicate with the router.
First, find the Default Gateway using ipconfig /all Then run:
ping 192.168.1.1
Replace 192.168.1.1 with the Default Gateway address shown on your PC.
If you receive replies, your PC can communicate with the router. If the ping fails, the problem may be between your computer and the Wi-Fi router.
Reset Windows Network Settings
If the basic troubleshooting steps do not fix the problem, resetting the Windows network configuration can help fix problems with TCP/IP, Winsock, DNS, or other network components.
Use Network Reset in Windows 11
You can reset the network settings from:
Settings > Network & internet > Advanced network settings > Network reset
Select Reset now and confirm the reset. Windows will restart your PC after the process.
Note: Network Reset removes and reinstalls network adapters and resets their settings. You may need to reconnect to Wi-Fi and set up VPN or other networking software again.
Reset Network Components Using Command Prompt
You can also open Command Prompt as Administrator and run these commands one at a time:
netsh winsock reset netsh int ip reset ipconfig /release ipconfig /renew ipconfig /flushdns
After running the commands, restart your PC and connect to Wi-Fi again.
Check Wi-Fi Driver, VPN, Proxy, and Firewall
If the previous steps did not fix the problem, the issue may be related to your Wi-Fi driver or network-related software.
Update or Reinstall the Wi-Fi Driver
An outdated or corrupted Wi-Fi driver can cause connection problems.
- Right-click the Start button and open Device Manager.
- Expand Network adapters.
- Find your wireless network adapter.
- Right-click it and select Update driver.
- Follow the instructions to check for an available driver.
If updating does not help, you can uninstall the Wi-Fi adapter from Device Manager and restart your PC. Windows will usually reinstall the driver automatically.
If possible, download a backup driver from your PC manufacturer’s website before uninstalling the current driver, especially if you do not have another way to access the internet.
Check VPN and Proxy Settings
If you use a VPN or proxy, it may sometimes interfere with your internet connection.
Temporarily disconnect from your VPN and check the connection again. You can also check Settings > Network & internet > Proxy and make sure no manual proxy is enabled unless your network requires it.
Check Firewall or Security Software
Third-party antivirus or firewall software can sometimes interfere with network connections. If you recently installed or changed security software, check its network settings and make sure your browser and other required applications are allowed to access the internet.
Final Thoughts
The No Internet message in Windows 11 can have different causes, so there isn’t always one fix that works for everyone. Start with the basic checks and work through the network, DNS, reset, and driver fixes based on what you find.
If other devices also cannot access the internet, the problem is more likely to be with the router or internet service provider. If the internet works normally on other devices but not on your Windows 11 PC, the issue is more likely related to the PC’s network settings, driver, or software.
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